Shipping Policy

The following are the terms and conditions that constitute our Shipping Policy.

Where we deliver

We deliver to all countries.

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Posters and Limited Edition Prints

Free UK and international shipping.

Original Work

Delivery of Drawings and Paintings within a 60 mile radius of the Studio (GL5 2AZ) is free.

For any other work, shipping costs are extra to the cost of the work purchased. Susie will pay the shipping costs either to the UK or Internationally which must be reimbursed by the buyer prior to shipment. Please contact Susie for a quotation.

Shipping of Drawings and Paintings to the UK mainland will be delivered by Courier and signed for on receipt.

The buyer can organise their own shipping through a pre-paid label through a Courier Service of their choice.

Collection

Collection of all work purchased from the Studio is, of course, free. Please contact Susie to make an appointment.

Customs, duties and taxes

Susie Harding is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

If your items is damaged in transit please contact us straight away with clear photos.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.